One of the things that I have wanted in our software from day one is a live feed of dashboard’s business/work related activities. Because lets be honest, everybody wants to know what’s going on. A live feed allows us to know things as they are happening, in real time.
It doesn’t matter if you are a sales person, a developer, a firefighter or whatever you are, WE ARE ALL SOCIAL CREATURES. Nowadays the concept of publishing activities of the things we are doing, actions we are taking, music we are listening to, etc, just makes sense and since we are SOCIAL, we feed off of one another.
Now, let’s bring this concept to our workplace. I want to bring a feed of business/work related activities into dashboard in a non-intrusive and non-distracting way. We have setup our platform (dashboard) in such way were we can push information to our users real time (without refreshing the page), this opens up the doors to a LIVE, real time feed of information and business activities performed by dashboard users.
As a manager, wouldn’t it be nice to know in real time what your agents are doing, even if they are not at your office? Wouldn’t it be nice to know if they are working or not, or even know a bit about what’s going on in their life. As an agent that needs to collaborate with co-workers, wouldn’t it be nice to know what your co-workers are doing real time, what activities or actions they are accomplishing or what leads are being converted into deals.
I think that “THE LIVE FEED” more than being a nice feature to have, it is an indispensable tool to anybody, especially when managing or working with a team. In any business, accountability and transparency are essential, I would even say that they directly influence productivity and results. Bringing a live feed into dashboard, allows for this kind of real business checks.
So, how do we bring this into dashboard without disrupting or affecting the focus on the work flow you and/or your team needs to follow? We have come up with some concepts as you can see.
There will be a page where you can see the entire live feed, the images above describes how we could display it while in any page of the application. As we build this capability into dashboard in the months to come, I would love to hear your thoughts and feedback.